Frequently Asked Questions
Check-in to accommodation units managed by Locap Group is possible between 3pm and 8pm on the day of arrival. Check-out from accommodation units managed by Locap Group is possible between 8 am and 10 am on the day of departure.
The accommodation price does not include the tourist tax for Portorož and Piran (€2.50/person/night and €1.25/child/night), Izola and Koper (€2.00/person/night and €1.00/child/night), the cost of the final cleaning and all additional cleaning and products are charged according to the price list.
Cancellation of the reservation is possible in accordance with the cancellation conditions that you received when confirming the reservation. Contact us in case you need more information.
Payment can be made via bank transfer, the Stripe app, classic and wireless payment at the reception or via online portals (booking.com, airbnb, expedia).
Tourist information about Portoroz, Piran, Izola, Koper and the surrounding area are available at the reception or at the property manager. Tourist information centers (TIC) operate in Portoroz, Piran, Izola and Koper.(TIC).